Our award-winning Concierge team at The Westbury Mayfair provides an exceptional level of service.
With over 40 years of combined knowledge, our concierge team know the best recommendations to meet and excel our guests’ needs, whether it’s a restaurant recommendation, a tour of inside or outside of London or the latest and hottest show to see. It is easy to spot them in the lobby wearing their Les Clefs d’Or crossed keys insignia of the celebrated International Concierge Society.
We understand that arriving in a grand city like London can often seem intimidating with its countless destinations, events and sightseeing on offer. However, you need not worry as we are here as your personal concierge service creating tailored made excursions whether you’re travelling solo, as a couple or with a family our helpful and knowledgeable Concierge team have selected the best of the best for your enjoyment- stress free.
As catalysts, curators and guides, they are eager to reveal the secret treasures of Mayfair and London at large. They stand ready to assist with every aspect of your visit 24 hours a day. Whether they are providing recommendations for services and activities, information on what to explore and experience, assistance with directions and transportation, or booking reservations at Michelin starred restaurants or the hidden family owned gems – our Concierge are here to arrange your next London adventure
Heathrow Airport is 31 kilometres (19.5 miles) and approximately 45 minutes (or 25 minutes by Heathrow Express to Paddington) from the hotel. Gatwick Airport is 44 kilometres (27.5 miles) and approximately 60 minutes (or 30 minutes by Gatwick Express to Victoria) from the hotel. Both airports service all major airlines.
Our Hotel Drivers or Rental cars can be arranged at both airports, as well as at the hotel through the concierge. Valet parking is also available at the Westbury.
Take the Heathrow Express to Paddington Station. Then take the Bakerloo Line to Oxford Street. Walk down Regent Street (toward Piccadilly Circus), turn right into Conduit Street and walk down for approximately 3 minutes. The hotel will be on your left hand side with a big tree out front (approximately a 10 minute walk).
Take the Gatwick Express into Victoria Station. Take the Victoria tube line to Green Park. Now walk down Piccadilly (towards Piccadilly Circus). Turn left into Old Bond Street and walk until Conduit Street (Burberry’s shop). Turn right into Conduit Street. The Westbury Mayfair will be the first building on your right (approximately a 10 minute walk).
Limousine service and rental cars are available with an applicable fee.